Privacy policy
Last updated 28 October 2026
Who looks after your data
Flip Check is run by Mark Holmes, trading as MH Apps, in England. He is the "controller" of your personal data under UK data protection law. Contact: mhai2026@hotmail.com.
What we collect and why
| What | Why | Legal reason |
|---|---|---|
| Your email address and password (the password is stored scrambled, so we can't read it) | To create your account and sign you in | Needed to provide the service (contract) |
| Your plan, renewal date and how many checks you've used | To apply your plan's limits and top-ups | Contract |
| Payment records from our payment provider (a customer reference, what you bought and when; not your full card number) | To take payments, handle refunds and keep business accounts | Contract and legal duty (tax records) |
| Photos, screenshots, manifests, barcodes and item names you check | To identify items and look up prices | Contract |
| Basic technical logs (such as time, page requested and errors) | To keep the app secure and fix problems | Our legitimate interest in running a reliable, secure service |
We don't sell your data, use it for advertising, or build profiles about you.
Photos and manifests
When you check a photo or manifest, it is sent to our AI provider to read the items. Flip Check doesn't store your photos or files on its servers. Our AI provider processes them to return a result under its commercial terms, which don't allow it to use them to train its AI models. Item names (not your photos) are then searched on eBay and, if you choose, on UK shopping sites to find prices. Please don't upload images showing people's faces or personal details.
Stored on your phone only
Your past scans, your fee and profit settings, and your sign-in session are kept in your phone's browser storage, not on our servers. Clearing the app's data or tapping "Clear all" in Past scans removes them. Flip Check doesn't use advertising or tracking cookies.
Who we share data with
We use trusted service providers to run Flip Check. They only use your data to provide their service to us:
- Account and database provider: accounts and usage records, stored in the UK
- Hosting provider: running the app
- Payment providers: taking payments on the website (Stripe) and in the iPhone app (Apple, with RevenueCat managing in-app subscriptions using your account ID, not your name or email)
- AI provider: reading photos and manifests, and filtering search results
- eBay: price searches (item names only)
If you'd like the names of these providers, email us and we'll tell you.
Some of these providers may process data outside the UK, for example in the USA. Where they do, they use legal safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK–US data bridge. We may also share data if the law requires it.
How long we keep it
- Account and usage records: while you have an account. You can delete your account yourself at any time: tap the account icon, then Delete my account. This removes your account and usage records straight away (or we'll do it within 30 days if you email us).
- Payment records: 6 years, because UK tax law requires it.
- Technical logs: kept by our hosts for a short time, usually days or weeks.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, or stop or limit how we use it. You can also object to us using it, and ask for it in a format you can move elsewhere. Email mhai2026@hotmail.com and we'll reply within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children
Flip Check is meant for adults. Paid plans are only for people aged 18 or over.
Changes
If we change this policy in an important way, we'll tell you in the app or by email first.
See also our terms of service and refunds.